Version 2026-05 · Last updated May 12, 2026
We collect the information you provide when you create a workspace or accept an invitation (name, email, role) plus the operational records you store in the product (assets, work orders, attachments). We do not collect biometric or sensitive financial data.
We process your personal data under the consent you give when you accept these terms. Tenant administrators may additionally process personal data under the legitimate interest of operating their organisation.
Each operator chooses the hosting region. KSA-resident deployments keep all workspace data inside Saudi Arabia.
Third-party processors are only used when your tenant administrator explicitly enables them (email delivery, AI providers, telemetry). Data minimisation rules apply — for example, AI prompts are PII-masked by default.
In the event of a personal data breach we notify the National Data Management Office (NDMO) within 72 hours per PDPL Article 20 and notify affected tenant administrators in the same window.
Privacy questions or rights requests: contact your tenant administrator, who will route to the operator's Data Protection Officer.