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Industries · Banking

Branch and ATM fleet operations on one audit trail.

Banking and critical services operators run distributed branch networks, ATM fleets, and self service kiosks with regulatory traceability requirements. Next EAM consolidates the fleet uptime, the vendor SLAs, and the incident trail under one audit log.

Hosted in Riyadh, KSAPDPL alignedNCA ECC controls

The operational picture

Distributed fleet, regulator visibility, vendor mix

Branch networks and ATM fleets run on a mix of internal teams and external vendors. Outages are visible. SLAs are written. Regulators ask questions when service quality drops. The system has to track every action against the right vendor and the right SLA.

Asset vocabulary

  • Branch infrastructure
  • ATMs and CDMs
  • Self service kiosks
  • Cash recyclers
  • Branch HVAC and power
  • Branch security and access

Regulatory context

Central bank reportingService quality SLAVendor management

Capabilities for this industry

The platform behaviour calibrated to the vertical.

The data model, the AI surfaces, and the workflow defaults are tuned to the operational reality of this industry, not lifted from a generic template.

Fleet uptime tracking

ATM and kiosk uptime tracked per device with SLA targets and breach flags. Trending visible at the network level.

Vendor SLA enforcement

Vendor contracts hold the SLA. Breach is detected, escalated, and exported to the central bank reporting workflow.

Incident traceability

Every incident has a recorded response path. Regulator inquiries are answered from the system, not from email reconstruction.

Branch infrastructure

Branch HVAC, power, and access systems tracked with the same discipline as the customer facing devices.

Outcomes

What changes in the operation.

The metrics a buyer in this industry cares about, and how the platform is built to move them.

ATM uptime improves

Vendor performance becomes visible. Underperforming vendors are flagged early.

Regulator ready

Inquiries are answered from the audit log. Hours, not weeks.

Branch infrastructure stable

HVAC and power preventive cycles run on schedule. Branch experience is consistent.

Talk to us about your operation

We will run the demo against your industry.

The walkthrough uses a tenant seeded with assets from your industry, not a generic demo dataset.