Industries · Telecom
Tower estate operations on a single system of record.
Telecom and infrastructure operators run thousands of base stations and tower assets across the country. NextEAM consolidates the tower estate, the power plant, the fibre, and the field execution under one audit trail.
Data residency
Riyadh, KSA
Alibaba Cloud · data stays in-Kingdom
Compliance posture
The same platform, deployable inside your own environment for classified or air-gapped estates.
The operational picture
Distributed estate, tight SLA, mixed ownership
Tower estates mix owned, shared, and managed assets across geographies. Each has its own SLA, its own vendor, its own incident path. The operations system needs to know which tower belongs to whom, what the SLA is, and which vendor is on the hook when something fails.
Asset vocabulary
- Base transceiver stations
- Tower assets
- Backhaul fibre
- Power plant (rectifiers, batteries, DGs)
- HVAC
- Shelter assets
Regulatory context
Capabilities for this industry
Built for tower estates, site power, and backhaul.
The data model, the AI surfaces, and the workflow defaults are tuned to the operational reality of this industry, not lifted from a generic template.
Multi tenant tower estate model
Tower assets carry ownership, sharing, and managed service metadata. Work orders route to the right vendor with the right SLA, automatically.
Mobile field execution
Offline capable mobile execution for field technicians visiting distant sites. Work orders, asset history, and parts on a single screen.
Power plant lifecycle
Battery health scoring, DG run hours, rectifier alerts feed asset health. Site availability tracked against the SLA.
Vendor SLA enforcement
Vendor contracts hold the SLA terms. Breach is detected, escalated, and reported automatically.
Operations Center with AI copilots
A single command surface across the tower estate, with inline AI suggesting assignee, parts, and effort on every ticket. Network supervisors see the whole footprint without flipping between tools.
Outcomes
What changes in the operation.
The metrics a buyer in this industry cares about, and how the platform is built to move them.
Site availability improves
Power plant signals catch battery and rectifier degradation before they cause site outages.
Vendor accountability is data driven
Breach reports come from the system, not from a manual reconciliation against contract terms.
Field engineer productivity
Less travel waste, more on tower time, fewer return trips.
What would NextEAM save your operation?
The calculator opens with sensible telecom and infrastructure operators defaults, downtime hours, hourly cost, PM compliance baseline, so you can size the prize without leaving the page.
Talk to us about your operation
We will run the demo against your industry.
The walkthrough uses a tenant seeded with assets from your industry, not a generic demo dataset.
Other industries on the platform
Government and public sector
Centralise the public sector asset estate, maintenance governance, and audit trail under PDPL and NCA ECC controls with full data residency in the Kingdom.
Energy and utilities
Operate critical infrastructure with permit to work discipline, condition based maintenance on rotating assets, and SLA driven incident response across distributed networks.
Manufacturing and industrial
Run plant operations on uptime with meter driven preventive maintenance, component level asset hierarchies, and MTBF / MTTR analytics feeding reliability decisions.
Healthcare and medical infrastructure
Track the biomedical asset lifecycle, calibration cycles, and contractor competencies with signed inspection records ready for the regulator on day one.